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2009/09/04: We are
integrating a PayPal & credit card 'shopping cart' system, for most of our
products,
over the next little while.
You will find 'Add to Cart' and 'View Cart' buttons on most product pages.
Please bear with us during this transition period.
Note: You do not need to
have a PayPal account to use our shopping cart. You do not have to open a
PayPal account to use our shopping cart.
We accept
 and
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Because you've asked how to order quickly (without having
to read all the info we provide),
here are the details:
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0. To ORDER
(and PAY) by 'shopping
cart' (using PayPal &/or credit cards),
just use the appropriate 'Add to Cart' buttons
(easiest method to purchase)
OR
A. To ORDER
(and PAY) by 'fax,'
please click here
OR
B. To ORDER 'on-line,'
please follow these 2 simple steps:
1. ORDER - please click here
(note: we
do not
ask for your Credit Card information on-line or by
e-mail)
2. PAY
with PayPal
- please click here
OR
by Credit Card
(submit credit card by telephone) - please see
below for numbers
From USA or Canada (toll-free): 1.877.547-3118
From International: (Country
Code 001) 403.547-3118
We need your:
Name (as it appears on the card)
Credit Card Number
Expiry Date
Credit Card Security Code
OR
by Credit Card
(submit credit card by fax) - please click here
- - - - -
Important: For Customer
Identification issues (when customer is in the USA), please click here
(help stop terrorism in our countries).
To be able to ship to all countries in the world and to be able
to ship 'OVER-SIZE' products, we
have chosen not to employ a completely automated 'add to shopping cart' method of
shopping. This allows us unlimited flexibility in shipping any product to
anywhere in the world. We hope you will not be inconvenienced by this.
As you shop through our web pages, just jot down the product numbers and
descriptions on a
piece of paper and then pick one of our ordering options below:
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Ordering
Details & Options - you can:
0. Order & Pay
with shopping cart (PayPal &/or credit cards)
A. Order On-line (you can pay with PayPal OR
you must phone in/fax in
JUST your Credit Card info afterwards)
B. Order by Fax (will include your Credit Card & SSN
/ EIN info OR you can pay with PayPal)
C. Order by Postal Mail - very slow but still works
D. Order by Phone - Due to increased traffic, we regret that
we can no longer
accept your order by telephone. Sorry for any inconvenience this may
cause. Please use one of the ways (listed above) to place your order.
WE STILL, HOWEVER, CAN TAKE YOUR CREDIT CARD PAYMENT INFORMATION BY
TELEPHONE.
Shipping & Handling (S&H) Fees
Unless the Item(s) you are interested
in has (have) "FREE
SHIPPING" specified, we must charge for S&H.
Please click here for all the
details - we have various S&H options available.
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As some of our products are sent from Canada and some of our products
are sent from the USA, please be aware that your country (Canada and USA
included, depending on product origin) may
charge
'Import Duty' and/or 'Brokerage fees'
for your order. Please click here
for more details.
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Ordering
Details & Options:
0. Order & Pay with shopping cart (PayPal &/or credit
cards): Easiest
method. Find products. Click on 'Add to Cart' buttons.
When finished shopping, click on 'View Cart' button. Connects you to
PayPal: there you can pay with PayPal or with your credit card.
PayPal will generate and e-mail you a receipt.
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A. Order On-line: Click here
to get to our 'on-line'
order form. Just fill out the form and click the 'Submit'
button - your order
will be
automatically sent to us (you will not be sending us any credit card information
on this form - see below on how to get us your credit card information). After
clicking on the 'Submit' button, you should be
transferred to our 'Order
On-line Confirmation' page, which confirms that your order has been sent to
us.
When paying by credit card, please FOLLOW UP
your on-line
order with a telephone call to us (click here
for our telephone numbers - toll free in USA and Canada) to get us JUST your credit
card information and SSN / EIN information (where applicable - please click here
for details) BUT please order on-line FIRST. Your order cannot be processed until we receive your
credit card information.
Note: We will only take your name, credit
card details, SSN / EIN info (where applicable - please click here
for details) and telephone number over the phone - we CANNOT take entire orders
over the phone (please see the details of our Order by
Phone
option details).
If you get our 'voice mail', please leave your credit card
information (type of card, card number, SID# (Security ID
number), expiry date, your name EXACTLY as it appears on the card),
your SSN / EIN (where applicable - please click here
for details) AND
your telephone number (just in case we need to contact you by
telephone) on a message. The messages are password protected so
your
credit card & SSN / EIN information is safe. By leaving your credit card information
on the message, we will not have to try and call you back to get the
details. This saves us both from the 'not so fun' game of 'telephone tag'.
We only process your credit card when we
actually are ready to ship your order. You will not see any charges from
us until your order is ready to ship.
Due to current
credit card regulations,
we CANNOT accept your credit card information via E-MAIL! You must
telephone or fax your credit card information in to us!
Please make sure you have checked with your credit card company to assure that
your transaction will proceed properly: sometimes the credit card companies put
'blocks' or 'holds' on cards, for transactions from out of country, for
transactions over a certain amount, or for transactions from internet
companies. If you can check, ahead of time, to make sure these 'blocks' or
'holds' have been removed, it will speed up the entire order fulfillment
process: we won't have to call you back saying your credit card has been
declined.
Thank you for your consideration in helping out in this matter!
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B. Order by Fax: Click here
to get to our 'Order By Fax' form.
Just print the form, fill in the details, and then fax it to us (click here
for our fax numbers - toll free in USA and Canada). To save us both time
and effort, you will NOT be sent confirmation that your order has been received
by us. We will contact you ONLY if any other details need to be clarified.
For this ordering option, if you are paying by credit card, you do not need to
telephone your credit card information in to us - you have already included it
on your form.
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C. Order by Postal Mail: Click here
to get to our 'Order By Fax' form.
Just print the form (same one used for faxing the order in), fill in the
details, and then mail it to us (click here
for our address). To save us both time and effort, you will NOT be sent confirmation
that your order has been received by us.
We will contact you ONLY if any other details need to be clarified. For
this ordering option, if you are paying by credit card, you do not need to
telephone your credit card information in to us - you have already included it
on your form. Once we receive your order form in the mail, we will
process your order.
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D. Order by Phone - Due to increased traffic, we regret that we can no longer
accept your order by telephone. Sorry for any inconvenience this may
cause. Please use one of the ways (listed above) to place your order.
WE STILL, HOWEVER, CAN TAKE YOUR CREDIT CARD PAYMENT INFORMATION BY
TELEPHONE.
Thank you for your patronage. We hope you enjoy your
selections!
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Payment
Due to increase in fraud, we are no longer able to
accept money orders. We apologize for any inconvenience this may cause.
PayPal: We accept PayPal
(and credit cards, through PayPal) as a form of payment.
You can choose to pay for your orders with PayPal (and credit cards, through
PayPal) by clicking on the 'Add to
Cart' buttons OR from our Order On-line Confirmation page
(you will be taken there automatically after using our Order On-line
option). Once you have placed your order, just click on a 'View Cart'
button and you can pay with PayPal or with your credit card, if you desire.
Note: to reduce fraud, we will only ship to PayPal 'Confirmed'
addresses.
Credit Card: For payment by credit card, we accept: VISA, MasterCard, and American Express.
When paying by credit card, we need:
1. your credit card Type (e.g. Visa, MasterCard,
American Express)
2. your credit card Account Number
3. your credit card SID# (Security Identification number -
VISA & MasterCard: found on back
of card (3 digits), shown right after your Account Number; American Express:
found on front of card (4 digits). This number
proves you have your credit card in hand)
4. your credit card Expiration Date
5. your Name (EXACTLY as it appears on the credit
card)
and
6. your Signature (if you are faxing us or mailing us your
order/credit card information).
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How do I submit my Credit Card information directly to CanadianMoose.com?
Due to current
credit card regulations,
we can only accept your credit card information by TELEPHONE,
FAX
(use our convenient 'Credit
card by fax'
form), or by POSTAL MAIL. Please DO NOT
'E-MAIL' us your credit card information!
Due to fraudulent precedents, we reserve the right to refuse acceptance of any credit card we feel may not be valid or used in accordance with the law.
We will co-operate with all authorities to track down any fraudulent use of
credit cards.
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When can I expect a charge on my credit card?
CanadianMoose.com is a Canadian company and our invoices are processed in Canadian
Dollars (CAD$). We will only process your credit card when we are about to
SHIP your order. The only exception to this is if you have placed a
'custom-built' order (an item that we make especially for you). In this
case, we will process a 'deposit' fee on your credit card, as soon as you place
your order - the remainder will be charged to your card upon shipment of the
item to you. For
credit card purchases from countries other than Canada, your credit card company
will calculate the foreign exchange rate automatically for you (to the currency
of the country of origin - e.g. USA). Sorry but we have no control over these rates.
Please make sure you have checked with your credit card company to assure that
your transaction will proceed properly: sometimes the credit card companies put
'blocks' or 'holds' on cards, for transactions from out of country, for
transactions over a certain amount, or for transactions from internet
companies. If you can check, ahead of time, to make sure these 'blocks' or
'holds' have been removed, it will speed up the entire order fulfillment
process: we won't have to call you back saying your credit card has been
declined.
Thank you for your consideration in helping out in this matter!
Orders will be processed upon receipt/verification of
payment. Unless specified elsewhere, please expect orders to arrive within one (1) to four (4)
weeks. As certain vendors require longer production times, please check on the
specific product page to see you if your order will take longer to arrive.
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Need To Cancel Your Order?
If you desire to cancel your order for any
reason, please let us know right away: e-mail
us or telephone us (click here
for our telephone numbers - toll free in USA and Canada). By letting us know
quickly your order is to be cancelled,
you will save us both time and effort. Thank you for your consideration.
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Pricing - Currency
exchange rates are changing daily. Please read the following:
All prices on our web are in Canadian
dollars (CAD$). Just click any of the following countries to approximately
convert CAD$1.00
Canadian
to: USA, Japan,
Great
Britain, Australia.
Convert to your currency: On any of our web pages, to see what our posted Canadian
dollar (CAD$) amount approximately equals in your currency:
1. At the top of any page, just look for the 'Convert
CAD$ to your currency $$$' and click where
directed (opens a new window)
2. In that new window
- roll down to the XE.com Quick Currency Converter
- enter an amount in the 'Convert this amount' field
- select 'CAD Canada Dollars' in the 'From this
currency' field
- select the appropriate currency (e.g. USD United States
Dollars) in the 'To this currency' field
- hit the 'Go!' button.
The converted amount is shown, in your selected currency.
Note: these conversions are approximate and your credit card company will
usually add in 1 - 2% more for their services, when they do the actual
conversion. Sorry - we have no control over these rates.
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Taxes
Unless otherwise specified, Canadian residents will have 5% GST
(goods and services tax) added to their order. As CanadianMoose.com, Inc. is
an Albertan company, we do not charge PST (provincial sales tax).
For U.S.A. and international customers,
we add no extra taxes. All customers may be subject to import taxes
(charged by your country's government - not by CanadianMoose.com).
Click here for further details.
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Order Example
Following is an example of how order totals will be
calculated (this example includes a Promotion
discount of 10%). Note: Volume discounts will
be calculated in the same fashion as Promotion discounts.
Note: Shipping & Handling (S&H) costs shown below are an example
only. Please click here for all the
S&H details - we have various S&H options available, some items come
with "FREE
SHIPPING".
| Quantity |
Product Price
$ |
Product Total
$ |
| 2 |
CAD$20.00 |
CAD$40.00 |
| 1 |
CAD$50.00 |
CAD$50.00 |
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Product Total |
CAD$90.00 |
| Promotion
discount = 10% |
Promotion
discount (if applicable) |
CAD$9.00- |
| (for example) |
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Sub-total-1 |
CAD$81.00 |
| (for each
address) |
Shipping &
Handling (S&H)
(click
here for all S&H details) |
CAD$11.50 |
| (for each
address) |
U.S.A. Shipment:
Air |
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address) |
U.S.A. Shipment:
Surface |
CAD$6.00 |
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Sub-total-2 |
CAD$98.50 |
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Canadian orders
only: add GST |
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Order Total |
CAD$98.50 |
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We've had some confusion with the meaning of 'Bill To'
address vs. 'Ship To' address. The following
definitions are used within our CanadianMoose.com site and will hopefully
eliminate that confusion:
'Bill To' address (same as 'Purchaser Information')
A 'Bill To' address is the address to where the CanadianMoose.com
'bills' (paperwork: Invoices, etc.) are sent. If no 'Ship
To' address has been specified (or if the 'Ship To'
address has been specified but it is the same as the 'Bill To' address), then
this 'Bill To' address is also where the products will be sent. Note: the
'Bill To' address signifies where you want the CanadianMoose.com paperwork to
be sent to. Note: for security purposes and to reduce fraudulent use of
credit cards, the 'Bill To' address should be the same address as where your
credit card statements are sent (from your credit card company/bank).
'Ship To' address
A 'Ship To' address is only used when the products are to be
sent to one address and the 'bills' are to be sent to a different address (see 'Bill
To' address, above). An example of this is when you send a gift to a
friend - you don't want the friend to see the paperwork, etc., so the products
are sent to 'Ship To' address and the bills are sent (to you) at the 'Bill
To' address. If both the bills and the products are to be sent to the
same address (eg. to you), then please only fill in the 'Bill
To' address fields. If you are having your order sent to a 'Ship To'
address, you should register this 'Ship To' address with your credit card
company/bank as an 'alternate' address, as CanadianMoose.com will check (with
the credit card companies) for the validity of this 'Ship To' address.
CanadianMoose.com is doing all we can to protect you against credit card fraud.
Promotions
From time to time, we will be running special
promotions. To take advantage of these promotions, just quote the
specified "Promotion #" in the "Promotion #" box on the 'on-line'
order
form. You will receive the specified discount % on Product
total only (see Order
Example above, for details).
No Risk, 100% Unconditional
Money-Back Guarantee
We, at CanadianMoose.com, are proud of our products and
we will guarantee them 100%. If, for any reason, any of our products fails
to meet your expectations, simply return them for a credit, exchange them for
something else, or get a full refund of the purchase price. There is
absolutely NO RISK on your part with this Lifetime 100% Money-Back
Guarantee. Order today. You simply can't lose!
We will not be satisfied until you are.
Gift Wrapping Services
Currently, we do not offer a gift wrapping service.
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To go back through our 'on-line' catalogue of galleries, just click on the arrow.
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051117/13935-060703/21942-071010/30150-080903/32700-081206/33949-090107/34589-090904/35743
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