Note: We will be closed July 27 - August 16, 2010, for our summer holidays.


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You are visiting CanadianMoose.com!

Welcome | How to Order | FAQ | Advertising on our site | How to Contact Us | Convert CAD$ to your currency (e.g. USD$) (opens new window)

What we sell: Beautiful Adirondack / Muskoka / Westport CEDAR lawn/deck furniture (with FREE SHIPPING!!)
'Bear Claws' (wooden pasta/salad servers)  |  Christmas Vacation Moose Mugs  |  Punch Bowl Antlers  |   Flags  |  Flowers
Gel Packs (hot & cold therapy packs)  |  Horsehair art pieces / Wool Saddle Blankets  |  Luggage Tags  |  Maple Syrup & Candies
Petit Point art pieces  |  Souvenirs & Travel Supplies ( stickers, tattoos, etc.)  |  Souvenir Lapel Pins

At any time, you can view your Shopping Cart. You do not need to have or open a PayPal account to use our Shopping Cart.

(Use Page Up & Page Down keys to get to more info & photos)

This page is: FAQ / Misc. Info
Join Our E-Mailing List ] Tell A Friend About Us / Link To Us ] Privacy Policy ] Links (Moose stuff, too!!) ]

 

 

Frequently Asked Questions
Note: Click on any 'question' to get to the corresponding 'answer.'
To return to this page from any 'answer,' just press the 'Back' key (on your browser).

All of your prices are in Canadian dollars!!
How do I convert Canadian Dollars (cad$) to my currency (e.g. USA$ / USD$)?

Why do you sometimes need my USA SSN / EIN to ship my order?

How do I place an order?

What are the methods of payment?
    When do you process my credit card charge?
    Is sending my credit card information secure with regular e-mail?

What are the Shipping & Handling charges?
    How can I get FREE Shipping & Handling?
    What do you mean by 'OVER-SIZE' products?
    How do I reduce my shipping costs by ordering 'LETTER-SIZE Shipping' products?
     What is the difference between a 'Bill To' address and a 'Ship To' address?

Do I pay taxes on my order?

When can I expect to receive my order?

How do I know that you received my internet order?

How can I advertise on CanadianMoose.com?

What is your "No Risk, 100% Unconditional Money-Back Guarantee?"
What are your 'return/exchange policies?'
How do I use a 'Promotion #?'
What is your 'privacy policy?'

I would like to know a little more about CanadianMoose.com.  Where are you located?
I would like to talk to a real person.  What is your telephone number?

How do I contact you?
How can I get on your e-mailing list?

Do you provide product samples or free items?
Do you give donations/funding/sponsorships?

Do you sell at wholesale?

Are your products made in Canada / USA?      

 

Do you have a paper catalogue?
Do you have gift wrapping available?

Do you have any comments from other customers?

Do you have a 'links' section?
Do you have any information on the moose (the animal)?

I would like a quote on specific items that are not on your website.  Is that possible?

What are the symbols you use for dimensions and units of measure?
How do I convert units of measure (e.g. Imperial to Metric)?

I have visited Canada and would like to apply for the 'Non-Resident visitor GST/HST Tax Refund' - how do I do that?

I am a vendor/artisan/craftsman.  How do I get you to include my products here?

Why do some of your pages take a long time to load?
How do I 'bookmark' a page?

How do I make sure I am getting the latest version of your web site?
How do I tell what pages are accessible from any specific page?

 

 


Custom quotes
We CAN do custom quotes for specific items that we do not have on our web site.  Quoted prices are guaranteed for 30 days from the date the quote was given.

 

Miscellaneous web site stuff

Why do some of your pages take a long time to load?
Please be patient, some of these web pages may take a moment to load as each page contains a lot of information (graphics/pictures, text/information, etc.).  Our pages are best viewed with a download speed of 28.8 kbps and higher.


How do I 'bookmark' a page?
To 'bookmark' any page, just hit 'Ctrl' and then 'D' (when you are on the desired page).


How do I make sure I am getting the latest version of your web site?
Just hit 'Reload' or 'Refresh' to find out what's new on any page (just in case your browser does not refresh automatically).


How do I tell what pages are accessible from any specific page?
On any specific page, see the list of pages, just under the 'page title'.  This list will show which other pages are accessible.   This list may be found on most pages (only if there are sub-pages, for the page you are on).

 

 

 

 

    

 

Are your CanadianMoose.com products made in Canada / USA?
Where possible, we always buy our products from Canada / USA first.  That helps provide local jobs, which helps our local economies get stronger.  We will mark those products as 'Made in Canada' or 'Made in USA.'

 

NO JOBS IN AMERICA??
"Joe Smith started the day early having set his alarm clock (MADE IN JAPAN) for 6 a.m. While his coffee pot (MADE IN CHINA) was perking, he shaved with his electric razor (MADE IN HONG KONG). He put on a dress shirt (MADE IN SRI LANKA), designer jeans (MADE IN SINGAPORE) and tennis shoes (MADE IN KOREA). After cooking his breakfast in his new electric skillet (MADE IN INDIA) he sat down with his calculator (MADE IN MEXICO) to see how much he could spend today. After setting his watch (MADE IN TAIWAN) to the radio (MADE IN PAKISTAN), he got in his car (MADE IN GERMANY), and continued his search for a good paying AMERICAN/CANADIAN JOB. At the end of yet another discouraging and fruitless day, Joe decided to relax for a while. He put on his sandals (MADE IN ITALY) poured himself a glass of wine (MADE IN FRANCE) and turned on his TV (MADE IN INDONESIA), and then wondered why he can't find a good paying job in the USA/CANADA…"
Can you imagine what would happen if we all decided to buy only American/Canadian goods (and they are out there!) or NOT buy at all? And please do not give me that Global economy garbage.
Anonymous

 


What are the symbols you use for dimensions and units of measure?

 

Symbol Dimension
H height
W width
L length
Dp depth
Th thickness
D diameter
OD outer dimensions
Wt weight
Symbol Unit of Measure
lb pound
oz ounce
gal gallon (Imperial)
' feet
" inch
mm millimeter
cm centimeter
ml milliliter
g gram

Click here to convert to a different unit of measure (e.g. Metric to Imperial).

 

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